Shipping & Delivery
Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification, with NZ Post tracking, when your order has shipped.
Deliveries are made from 8am-5pm from Monday to Friday. We will contact you via text message/email you provided at checkout to notify you on the day of our arrival. Saturday delivery is only available in certain areas for an additional cost ($5 fee) and must be arranged prior to purchasing.
Note: During peak shopping periods and public holidays, the orders may take longer to deliver across New Zealand. Please order well ahead of your event to avoid disappointment.
Shipping Rates and Estimates
Free shipping on all New Zealand orders over $50.
For all New Zealand orders under $50, we offer $7 flat rate shipping to anywhere within New Zealand.
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Time frame delivery
Auckland: Next business day
Auckland Rural: 2-3 business days
North Island Outside of Auckland: 1-2 business day
North Island Rural: 2-3 business days
South Island:1-2 business day
South Island Rural: 2-3 business days
Note:
- During peak shopping periods and public holidays, the orders may take longer to deliver across New Zealand. Please order well ahead of your event to avoid disappointment.
- Delivery times are estimates based on our past orders. Delays may occur due to weather, holidays, or unforeseen events. Refunds or exchanges are not available for late deliveries.